Agentforce & AI Essentials
Prepare for the Next Generation of CRM with Autonomous Agents

Prepare for the Next Generation of CRM with Autonomous Agents
Salesforce is redefining enterprise software with Agentforce. Learn how to configure, ground, test, and deploy intelligent agents that autonomously reason, take action through Flows and Apex, and resolve complex customer interactions with enterprise trust.
Curriculum & Practical Modules
What You Will Achieve
- Prepare comprehensively for official Salesforce certification exams.
- Build enterprise-grade solutions in dedicated sandbox developer environments.
- Create an impressive professional project portfolio to showcase to hiring employers.
- Receive 1-on-1 career coaching, CV audits, and technical mock interview preparation.
Course Instruction & Contact
AI Director: Dr. Sophia Reed (AI & CRM Research Fellow)
Course Downloads
Why Choose the London Institute of Salesforce?
Structured, career-focused learning designed to help you succeed with confidence in the world's leading CRM and autonomous AI ecosystem.
Industry-Led Learning
Learn from experienced Salesforce professionals who have delivered enterprise projects across multiple industries.
Practical, Hands-on Training
Develop real-world experience through guided projects, case studies, sandbox exercises, and live demonstrations.
Career-Focused Programmes
Every programme is designed to prepare you for certifications, technical interviews, and long-term career success.
AI-Ready Curriculum
Learn the latest Salesforce innovations including Agentforce, Einstein AI, Prompt Builder, Data Cloud, and intelligent automation.
Flexible Learning Options
Choose from live online classes, weekend bootcamps, corporate cohorts, or personalised one-on-one mentoring.
Ongoing Career Support
Receive guidance with CV preparation, LinkedIn optimisation, interview coaching, certification planning, and career advice.
Frequently Asked Questions
Frequently Asked Questions
Ready to Master Agentforce & AI Essentials?
Speak with our course advisors, review sandbox requirements, or secure your seat in our next London cohort.
