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Salesforce Business Analyst

Transform Business Challenges into Salesforce Solutions

Salesforce Business Analyst
Course Overview

Transform Business Challenges into Salesforce Solutions

Salesforce Business Analysts are in high demand to translate strategic objectives into scalable CRM implementations. Learn how to run discovery sessions, map current and future states, write effective user stories, and manage stakeholder expectations.

Duration & Format8 Weeks | Live Online & Workshops
Skill LevelBeginner to Intermediate
Learning ModeInteractive Live Classes + Dedicated Dev Sandboxes
Alumni & SupportLifetime Access to Community & Mentor Office Hours

Curriculum & Practical Modules

1Customer Discovery & Business Needs Analysis
2Business Process Mapping & Value Stream Architecture
3Agile Methodology, User Stories & Acceptance Criteria
4Stakeholder Management, Communication & UAT Testing
5Salesforce Platform Capabilities & Feasibility Analysis

What You Will Achieve

  • Prepare comprehensively for official Salesforce certification exams.
  • Build enterprise-grade solutions in dedicated sandbox developer environments.
  • Create an impressive professional project portfolio to showcase to hiring employers.
  • Receive 1-on-1 career coaching, CV audits, and technical mock interview preparation.

Course Instruction & Contact

Consulting Lead: Claire Davenport (Principal Consultant)

24 Engadine Close, London & Virtual Lab

Connect with Community

Why Choose LISF

Why Choose the London Institute of Salesforce?

Structured, career-focused learning designed to help you succeed with confidence in the world's leading CRM and autonomous AI ecosystem.

Industry-Led Learning

Learn from experienced Salesforce professionals who have delivered enterprise projects across multiple industries.

Practical, Hands-on Training

Develop real-world experience through guided projects, case studies, sandbox exercises, and live demonstrations.

Career-Focused Programmes

Every programme is designed to prepare you for certifications, technical interviews, and long-term career success.

AI-Ready Curriculum

Learn the latest Salesforce innovations including Agentforce, Einstein AI, Prompt Builder, Data Cloud, and intelligent automation.

Flexible Learning Options

Choose from live online classes, weekend bootcamps, corporate cohorts, or personalised one-on-one mentoring.

Ongoing Career Support

Receive guidance with CV preparation, LinkedIn optimisation, interview coaching, certification planning, and career advice.

Course Questions

Frequently Asked Questions

Got Questions?

Frequently Asked Questions

No prior technical or programming experience is required for our beginner pathways such as Salesforce Associate and Salesforce Administrator. Salesforce is designed with powerful declarative (point-and-click) tools. If you choose the Developer pathway, we teach Apex and programming principles from the ground up.

Ready to Master Salesforce Business Analyst?

Speak with our course advisors, review sandbox requirements, or secure your seat in our next London cohort.